How to Run a Warehouse: Step-by-Step | Warehouse OS Series Ep 11

How to Run a Warehouse: Step-by-Step | Warehouse OS Series Ep 11

Discover how ShipHero’s DFW warehouse effortlessly tackles every task – from Receiving to Returns.

Operations Managers Gerald Adams and Hilda Vasquez, pioneers in utilizing ShipHero software, have transformed their team into experts at our ever-growing hub.

Join us as we dive into their efficient methods and witness firsthand how the best in the business get it done!

Breaking Down The Process: Special Projects | Warehouse OS Series Ep 10

Breaking Down The Process: Special Projects | Warehouse OS Series Ep 10

Have you ever wondered how Special Projects are handled?

Well, you can learn all about the process and guidelines from Clara Tagliafico, our Head of Special Projects! Our experts provide end-to-end fulfillment solutions for special project needs – no matter how complex. From inventory availability to shipping instructions, our on-site and remote teams dedicate their time and energy to ensuring your special project requests are fulfilled accurately and on time.

Join us now as we take you through the step-by-step procedures of processing orders, from reviews to tracking, packing, and managing inventory shortages.

Discover the secrets of successful special project order fulfillment!

Our Warehouse Account Manager Team | Warehouse OS Series Ep 09

Our Warehouse Account Manager Team | Warehouse OS Series Ep 09

In our latest installment of the Warehouse Operating System video series, Aaron is sharing one of our biggest game changers from the past year – the creation of our Warehouse Account Management (WAM) team!

Aaron speaks with Kristian Lujan, the head of the WAMs, and they review why we decided to implement the WAMs in our facilities, how they’ve helped our in-warehouse teams to stay in flow, and decrease labor costs, while also increasing customer satisfaction!

We have been floored by all our WAMs and Kristian has done in this first year and we want to share these learnings with you! They also discuss what makes a good WAM and what you should look for when hiring, so it’ll be easy for your teams to see the same results!

How to Create a Winning Warehouse | Warehouse OS Series Ep 08

How to Create a Winning Warehouse | Warehouse OS Series Ep 08

Take a peek inside ShipHero’s Jacksonville warehouse with GM Logan Bates and CEO Aaron Rubin.

Learn how to create an optimal operating system to improve customer satisfaction with this Warehouse Operating System Series episode.

Find out why JAX relies on ShipHero’s WMS for bulk shipments and single-item batch picking, as well as the importance of balancing cost per package and meeting service level agreements.

Follow Logan’s expert advice and get tips on managing three shifts daily with trained personnel and state-of-the-art equipment.

Unlock your warehouse’s potential and join us for this amazing journey!

How to Manage your Warehouse Remotely | Warehouse OS Series Ep 07

How to Manage your Warehouse Remotely | Warehouse OS Series Ep 07

Learn how Tyler Anderson, Director of Warehouse Operations at ShipHero SLC, manages his team remotely to ensure efficient warehouse operations.

In this video, Tyler talks about the recent changes in queue management, which consolidates orders into two statuses for better organization. He also shares useful tips on how to solve held orders and optimize inventory management for maximum efficiency. Plus, find out what metrics Tyler suggests tracking with ShipHero’s Hero Board!

Get all the insights you need to stay ahead in the game with Tyler’s advice. Watch now!