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ShipHero is the best ShipBob alternative, thanks to its extensive integrations ecosystem and transparent pricing. However, it pays to learn more about ShipHero and ShipBob before deciding on the right WMS and fulfillment outsourcing service for your business. Learn more about ShipHero and ShipBob to make the best decision for your eCommerce business!
ShipHero is a third-party logistics (3PL) provider that offers a warehouse management system (WMS) and eCommerce fulfillment services. Some of its key WMS features include order and returns management, inventory reporting, carrier rate shopping, and warehouse automation.ShipHero also offers end-to-end eCommerce fulfillment solutions. Boasting eight fulfillment centers nationwide ensures your products get to customers on time. All you need to do is send your items to a ShipHero fulfillment center; the company will handle everything from there.Here’s a quick look at the pros and cons of ShipHero:
ShipBob is a fulfillment solution company that recently began providing a warehouse management system alongside fulfillment outsourcing. ShipBob offers over 40 fulfillment centers across six countries so that you can expand your eCommerce business internationally.Its warehouse management software automates various processes to help you save time and conserve costs. It also lets you monitor stock levels in real-time from anywhere, ensuring you can reorder items quickly to prevent stocks from running out.Here’s a look at the pros and cons of ShipBob:
With both companies working in third-party logistics and warehouse management systems, we can expect some overlap of features between ShipBob and ShipHero. Let’s take a look at what features they have in common and what unique features each company provides.
Both companies offer many of the same features, like a robust WMS that helps clients track inventory levels and manage orders. They also help clients with their order fulfillment through third-party logistics.
When it comes to warehouse management, ShipHero is in a league of its own. With over a decade of experience, they have helped countless businesses streamline their operations, saving time and money in the process. They don't just use any warehouse management software; they use their own - developed and refined over the years to meet the specific needs of their clients. And they don't just wait for their clients to request new features and upgrades; they proactively add them, often before their clients even realize they are needed.
If your business involves managing a fleet or working with third-party carriers, you know how important it is to stay on top of transportation needs. With ShipBob's transportation management system wrapped into their WMS, you can forecast and plan your transportation needs, whether managing your fleet or working with outside carriers. The TMS platform allows you to assign drivers, schedule vehicles, and manage dispatch. Plus, with the ability to track carrier performance and get real-time updates about your freight, you can stay on top of any issues.
You can find reviews for both companies all over the Internet. However, we’ll be using reviews from the platform Trustpilot in this overview.
ShipHero’s Trustpilot page records a 4.4 average score out of 503 reviews. Many positive client reviews cited its customer service team's responsiveness and ease of onboarding. Meanwhile, negative reviews cited occasional issues like lost items and problems in shipping during peak seasons.
ShipBob’s Trustpilot page records a 3.9 average score out of 585 reviews. Many positive reviews praised the onboarding process guidance and the helpfulness of its account managers. Whereas negative reviews cited barcode registration issues, long setup times, and additional costs.
3PL companies must have a well-distributed network of fulfillment centers to ensure fast customer delivery. Here’s a look at ShipHero and ShipBob’s fulfillment center networks:
ShipHero has warehouses in major cities like New York, Los Angeles, Seattle, Philadelphia, and suburban and rural areas. They have expanded to 11 warehouses by collaborating with three additional warehouse partners. They also have warehouses in Toronto and Vancouver, which makes shipping throughout Canada's provinces easy.
ShipBob offers over 40 warehouses located across six countries. These six countries are the United States, Canada, Australia, Poland, the United Kingdom, and Ireland. This means ShipBob can help you deliver to customers in North America, Canada, Australia, New Zealand, and over a dozen European countries — providing your business with international reach.
Both ShipHero and ShipBob use proprietary warehouse management systems for their clients. Let’s take a deeper look at their inventory management systems.
With ShipHero's warehouse inventory management system, you can easily keep track of inventory across multiple warehouses and set rules for inventory on order. That's why ShipHero's real-time software is the only solution you need. With cycle counting, you never have to count your entire stock at once. You can select specific SKUs or locations to count regularly. Their software will alert you when stock levels are running low and will even automatically reorder products to ensure you never run out of stock. And when your products are reordered, you can bet that purchase orders are generated, and inventory is easily accepted and put away upon arrival.
ShipBob is a great solution for merchants who want to streamline their order fulfillment process. Merchants can rely on ShipBob to provide the necessary guidance and reporting to manage their inventory efficiently. The software allows merchants to manage their stock across multiple stores and ShipBob’s fulfillment centers without breaking a sweat.
While both ShipHero and ShipBob offer similar services, they’re bound to have their differences.Here’s a series of comparisons between various aspects of ShipHero and ShipBob’s services.
As mentioned frequently on its website, ShipHero primarily serves small businesses that want to outsource their order fulfillment to concentrate on other business processes. However, its 3PL services and WMS can still serve larger companies well.ShipBob doesn’t explicitly mention what kind of businesses it serves. However, you can visit its customer case studies page and see that ShipBob works with companies of various sizes operating in many industries.
Both companies offer robust shipping software that lets you track inventory levels, reorder items and create reports for various aspects of your fulfillment process.However, there are some unique features that each software boasts. ShipHero has an iOS-based mobile picking and packing dashboard that lets your warehouse crew optimize their pick routes to save time and minimize mistakes. Meanwhile, ShipBob has an algorithm-based inventory distribution feature that automatically decides where to send your products to ensure your international storefronts are well-stocked.Regarding speed, ShipHero boasts a 3.5-day average shipping time with options for standard, two-day, and overnight shipping for the lower 48 states. Meanwhile, ShipBob offers a two-day express shipping program for all customers in the continental United States.
Neither ShipHero nor ShipBob handles shipping by themselves. Both companies offer rate shopping tools that let you choose which shipping courier provides the best deal.
ShipHero and ShipBob partner with multiple shipping couriers to ensure your products get to customers safely and on time. Both companies help you identify which shipping methods are the best for certain customer bases to ensure you get the best shipping deals.
The best WMS and 3PL service for your eCommerce business is whichever best fulfills your needs and priorities. Identify what your business needs and find the company that can deliver those at a reasonable budget. You can also examine customer support and user interface factors to guarantee the best fit.
ShipHero compares well with ShipBob. They have similar features and services, though ShipBob has a more extensive distribution network than ShipHero, which has a presence across six countries. ShipHero has been working with and improving its WMS for over a decade.
ShipHero’s fulfillment outsourcing works by taking over your entire order fulfillment process from end to end, leaving you to focus on other business processes. ShipHero’s WMS is a cloud-based software that manages everything happening in your warehouse from receiving and putaway to picking, packing and shipping.
ShipBob serves eCommerce companies.
ShipBob offers cloud-based services and software.
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Imagine running a warehouse where orders are picked quickly, inventory is accurate, and all operations run smoothly without any errors or delays. Thanks to Artificial Intelligence, this can now become a reality with ease.
AI is transforming warehouse management by enhancing efficiency, intelligence, and the ability to meet the rapid demands of today’s eCommerce-driven market.
ShipHero is pioneering this revolution with its AI-powered warehouse solutions, setting new industry benchmarks. This article explores ShipHero’s AI Picking feature, highlighting how it’s transforming warehouse management and enhancing operational efficiency.
The integration of AI technologies, including machine learning, robotics, and predictive analytics, is revolutionizing warehouse operations, driving significant improvements in efficiency, accuracy, and overall performance. These innovations are optimizing processes across various areas, from inventory management to order fulfillment. Below are the key benefits of AI in warehouse management.
A combination of AI technologies is shaping smarter warehouse systems to help revolutionize warehouse management.
ShipHero has taken AI integration to the next level with its AI Picking feature, designed to significantly improve warehouse efficiency. This feature automates the picking process, reducing the reliance on manual labor and enhancing productivity in ways that were once thought impossible.
Let’s dive deeper into how ShipHero’s AI Picking works and the advantages it offers.
AI Picking optimizes warehouse operations in two key ways:
The AI Picking feature delivers a wide range of benefits:
The transformative power of AI extends far beyond just picking. AI is also revolutionizing other aspects of warehouse management, driving improvements in operational efficiency, inventory management, and safety.
AI automates tasks, reducing errors and increasing speed. Automated sorting and real-time inventory tracking ensure accuracy, while real-time monitoring helps managers adapt and ensure timely deliveries.
AI plays a vital role in maintaining accurate inventory levels. By leveraging predictive analytics, AI can forecast demand and optimize stock levels, helping warehouses avoid both stockouts and overstock situations. This leads to better inventory management and fewer disruptions in supply chains.
AI-driven systems can monitor warehouse conditions to ensure safety and compliance with industry regulations. These systems can analyze warehouse data and predict potential hazards before they occur, proactively reducing risks and ensuring a safer working environment.
AI technologies are playing a transformative role in the supply chain and logistics sectors by improving efficiency, reducing costs, and enhancing decision-making.
These intelligent systems effortlessly manage supply chain processes by using data to optimize operations, predict trends, and automate routine tasks. This ultimately reshapes everything, from how goods are moved to stored and delivered.
The future of warehouse management looks promising with greater automation and efficiency, but future warehouse digitization brings challenges, such as high upfront costs and the need for skilled personnel.
AI-powered drones, autonomous robots, and IoT integration are smart warehouse technologies that are revolutionizing warehouse operations. Drones will deliver goods quickly, while robots automate sorting and transportation, thereby reducing the need for manual labor.
IoT and AI integration will enable real-time monitoring and optimization of operations. Smart technology in warehouses is leading to fully automated systems that are faster, scalable, and need minimal human input.
While AI offers immense benefits, businesses must also consider certain challenges. High initial investments in AI technology, data security concerns, and the need for skilled personnel are just a few of the hurdles that must be addressed.
However, with a strategic approach, companies can eliminate the challenges and embrace AI’s full potential to boost accuracy in picking and improve overall warehouse operations.
AI minimizes error by automating tasks like inventory tracking, order picking, and sorting, ensuring greater accuracy and efficiency.
Yes, AI-driven predictive analytics can predict demand, track inventory levels, and improve supply chain efficiency by forecasting needs with greater accuracy to help businesses stay ahead of trends and market fluctuations.
AI solutions are becoming more cost-effective thanks to cloud-based services and subscription pricing models. These options make AI technology more accessible to small businesses, allowing them to take advantage of its benefits without large upfront costs.
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When pallets roll in and loading docks buzz, your warehouse’s receiving process becomes the gatekeeper of inventory accuracy. And if that gate isn’t well-guarded with structure, speed, and oversight, errors slip in.
A mislabeled item here, a damaged shipment there, and suddenly your warehouse faces stock discrepancies, late order fulfillment, or even lost customers.
A warehouse receiving process checklist streamlines receiving operations and ensures compliance across teams, regardless of who’s on shift.
A warehouse receiving process checklist ensures every shipment that enters your facility is properly documented, inspected, and integrated into your inventory system.
Unlike ad hoc or verbal processes, this structured document verifies product condition upon arrival, checks against purchase orders to confirm accuracy, and documents all inspections for future reference.
However, ShipHero’s digital platform already seamlessly integrates this checklist into your system, automating the tracking of goods from the moment they arrive.
Because it captures critical shipment details, a receiving checklist can double as a warehouse audit checklist sample, especially when preparing for performance reviews or inventory audits.
If you’re looking for ways to improve accuracy and accountability, learning how to audit your warehouse with a structured receiving checklist is a great place to start.
A well-structured warehouse receiving process checklist is crucial for ensuring accurate and efficient inventory management. Including the mentioned key components helps streamline the process, reduces errors, and enhances overall warehouse performance.
Here’s what you must include in your checklist to maintain control and accountability:
This anchors the entire inspection. By referencing the purchase order (PO) number, warehouse teams can verify the received goods against the original order, ensuring the correct items and quantities are delivered.
Having the supplier’s full details improves accountability. If there’s a delivery issue, this info helps your team evaluate supplier performance and speed up resolution.
Timestamping each delivery helps you review delivery schedules, track shipment delays, and identify potential gaps in receiving coverage.
Here, staff will assess damage or discrepancies, confirm specifications (e.g., size, color), take photos if needed, and record all inspections in case of claims or audits. An effective inventory audit checklist incorporates these inspection protocols to ensure accuracy from the moment goods arrive.
Listing the material name (e.g., product name, SKU, or description) prevents mix-ups during inventory allocation and ensures all items are accounted for. This also helps your Warehouse Management System (WMS) update stock records correctly.
Identifying who delivered and who received the shipment establishes accountability, helps resolve disputes over damaged or missing items, and ensures proper handoff records.
Maintaining proper documentation, such as packing slips, invoices, and bills of lading, facilitates order reconciliation and supports formal audits and record keeping.
A single receiving error often ripples through the entire warehouse. A structured receiving checklist breaks this cycle by establishing clear protocols that coordinate with supply chain operations and create accountability at every step. It drives big improvements in:
This plays out in real operations. A mid-sized clothing retailer had ongoing issues with stock discrepancies during receipt. However, implementing a standardized receiving checklist significantly reduced the number of missing items and stock inaccuracies.
Employees also appreciated having clear instructions to follow, which reduced confusion and helped maintain a smoother workflow during peak delivery periods.
Before drafting your checklist, take a closer look at your existing receiving workflow. Next, identify any inefficiencies and pinpoint areas that could benefit from more structure and consistency.
Choose the data points you’ll need based on your warehouse flow, system integration, and team size. Include only what’s necessary to document key handoff moments.
You can go with paper, but digital formats (via tablets or mobile apps) are easier to scale. Software-based checklists can instantly update records and integrate with your WMS.
Use inventory management platforms or cloud-based tools to build your checklist. For example, ShipHero’s template system allows you to configure fields, set mandatory requirements, and establish workflow rules that guide staff through the receiving process. This makes sure every receiving action is consistent and auditable.
Train staff to make sure every team member follows standardized procedures. This minimizes human error, especially for new or seasonal workers.
Roll out the checklist during a test period. Assign clear roles (e.g., receiver, inspector), gather feedback, and then launch warehouse-wide. Revisit and refine it quarterly to keep up with operational changes.
Your warehouse receiving checklist works even better when paired with these best practices:
Spacing out deliveries helps reduce bottlenecks and allows teams sufficient time to track inventory levels accurately. It also allows for more accurate inspections.
Keep receiving areas clutter-free and near the entrance. This shortens the time it takes to organize storage locations after goods are received.
Invest in equipment such as barcode scanners, conveyors, or forklifts to speed up receiving operations, especially during peak seasons.
Don’t let broken items enter inventory. Flag them, document the issue, and notify procurement so the issue can be escalated quickly.
By leveraging real-time inventory tracking and barcode scanning, you can eliminate the need for manual checklists, ensuring that every received item is accurately logged. ShipHero automates the entire receiving workflow, reducing human errors and speeding up the process.
Customizable receiving workflows allow you to tailor the system to your warehouse’s specific needs, eliminating the need for paper-based checklists. Improve efficiency, accuracy, and consistency, all with ShipHero’s advanced automation tools.
At least annually, or anytime your business introduces a new product line, supplier, or technology upgrades.
Absolutely. Cross-training builds flexibility, enabling teams to cover for absences and maintain efficiency even during peak periods or periods of high turnover.
One missed check can cost you thousands of dollars. You may have a damaged pallet, a missing fire extinguisher, or a skipped safety step that can put your team at risk.
Warehouse daily checklists serve as a pilot’s pre-flight checklist. Before takeoff, every switch, lever, and system is checked. Why? Because skipping one step can lead to serious problems. The same goes for your warehouse.
Without a solid checklist, you risk delays, missed shipments, or worse, accidents and safety violations. A checklist ensures your team follows the right procedures and nothing falls through the cracks.
Here’s everything you need to include in a warehouse daily checklist, its definition, and templates you could use to get started fast.
A warehouse daily checklist is a structured form that helps warehouse staff systematically inspect, verify, and record essential tasks on a daily basis. It covers all the daily to-dos that keep your warehouse operations running smoothly and safely, such as inventory tracking and forklift inspections.
The warehousing and storage industry reported an injury rate of 4.8 per 100 full-time workers, nearly double the national average of 2.7. Following a daily warehouse checklist ensures the right procedures and safety protocols are followed and nothing important gets missed.
A great warehouse daily checklist supports the safety of your warehouse, reduces errors, and keeps your workflow on point. Here’s how to make a checklist that your warehouse workers will actually use and benefit from.
Every component of your checklist ensures your facility, staff, and inventory remain safe, compliant, and productive.
Common components include:
Instructions should be clear and structured to help your team move through inspections efficiently and consistently.
Your daily warehouse checklist doesn’t have to be very detailed and complicated. It needs to be thorough, practical, and easy to follow.
Here’s how to build a great one:
When your checklist comprehensively details the tasks in a concise manner, it becomes a tool that delivers massive impact. This ensures your warehouse operations run smoothly, safely, and efficiently.
Ready to skip the setup and just get started? Feel free to copy our Warehouse Daily Checklist Template to your Google Docs or Microsoft Word document. It’s accessible, user-friendly, and 100% customizable to your needs.
Simply plug in your specific details, and you’re set. It’s built to save time, support compliance, and help you manage your daily workflow like a pro.
ShipHero’s Warehouse Management System (WMS) boosts warehouse efficiency by automating key processes like inventory tracking, order picking, and shipping. By streamlining these workflows, it reduces manual labor, minimizing errors and delays.
The system’s real-time data updates allow staff to make quick, informed decisions, improving overall productivity. Customizable features enable businesses to adapt ShipHero to their specific operational needs, further enhancing efficiency. With ShipHero, warehouses can achieve faster turnaround times, reduced costs, and improved accuracy.
Review a warehouse daily checklist, weekly, or monthly to maintain accuracy and relevance. Frequent reviews help align the checklist with workflow changes, new safety protocols, or operational updates.
Yes, you can customize a warehouse daily checklist template. Most templates are designed to be modified based on team size, warehouse layout, and operational goals. Customization improves relevance and usability across different warehouse environments.
Yes, basic instruction and simple training on how to use the checklist ensure employees understand how to follow the checklist, report issues, and meet safety or performance standards. Training improves consistency and accountability across shifts.
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