Professional Services

Don’t wait to make the call

There’s no reason to get frustrated – ShipHero’s Professional Services team is here to help!

Isometric illustration of a logistics process with a warehouse, delivery trucks, forklifts, and packages showing 99.1% on-time delivery after automated carrier and service selection.
our services

You’ve got more than enough to do in a day ...

Dashboard showing order items with color-coded tabs labeled Blue-12, Green-14, Yellow-12, each item listing product names, SKUs, and units with quantities out of totals.
we solve your problem

... you don’t need to add superhero problem solver to your list.

Nope, that’s our job. ShipHero’s Professional Services team is composed of our most experienced warehouse and 3PL experts. Our goal is to provide you enhanced support and assistance to use ShipHero’s WMS to its fullest potential to transform your operations from good to great!

our experts

Get Insight from Our Experts

We do more than just come in for a day and offer a consult. We put our best resources to use and get our hands dirty helping you solve your most persistent issues.

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Warehouse Consulting

From operational efficiencies to inventory management to business structure and growth planning, if you operate a warehouse, we can help make sense of the problems you face and assist with creating solutions to fix them.

Warehouse Layout & Equipment

Is your warehouse set up for success? Our team of experts can analyze everything from pick path, workflow, and automation advice, to equipment and technology recommendations to ensure you’re able to reach your goals.

Remote Services

ShipHero is a 100% remote company and that means we’ve solved many of the issues that warehouses face through effective use of technology, and doing the heavy lifting behind the scenes. This includes assisted set up of Automation rules.

Work shift management interface with a list of shifts for different locations, team member details, and a pop-up window for creating a new full-week shift specifying days and times.
supercharge your operation

The ShipHero Way

We’re not saying it’s the best way … but we don’t have to. Our consultants will teach you how to maximize your usage of our WMS to supercharge your operation, including best practices and the innovations we’ve pioneered to make our software even better.

our experts

Live Academy Training

We have an interactive, hands-on training academy in Ft. Worth, TX where we’ll show you how ShipHero isn’t just a Warehouse Management System but is a transformative Warehouse Operating System!

Coming soon!
User interface screen showing a list of selected team members with profile pictures, names, roles as Associate, and a search bar at the top.
Testimonials

Proof It Works

“I believe ShipHero gives us all the tools for success to run a 3PL.” 
Matt Schroeder,
Co-founder of Tidalwave
https://player.vimeo.com/video/1134221782
“ShipHero’s support is top-notch. Quick responses, seamless integrations, and a user-friendly interface that makes training a breeze.”
Sarah Judd
Senior Manager of Client & Vendor Relations at Webster Fulfillment
https://player.vimeo.com/video/1132194812
“I describe ShipHero as the brains of our operation.”

“If you’re serious about scaling your business, then you need to make the jump and make the investment in your software. This will be the force that drives efficiency in your business.”
Zaid Shahatit,
Co-founder of 247 Fulfillment
https://player.vimeo.com/video/1132199262