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Join our free, on-demand training hub to turn new hires into experts and keep your entire operation sharp. Eliminate the learning curve with structured, role-specific training built directly into your ShipHero experience. Track your progress, earn certifications, and onboard new hires faster.
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Warehouse teams don't learn the same way. ShipHero Academy delivers role-based learning paths designed for each position in your warehouse, so every team member gets relevant, actionable training.
Get up and running fast with “ShipHero Foundations.” From warehouse setup and user permissions to your first fulfilled order, we'll walk you through it all.
Go deep on the features that separate good warehouses from great ones: Multi-warehouse allocation, automation rules, labor dashboards, 3PL client management, and AI-powered tools.
Courses range from quick refreshers under 10 minutes to deeper dives up to an hour. Complex topics are broken into focused microlessons, making it easy to learn between picks or during a lunch break.
With 42+ courses and roughly one new course added every week, the curriculum grows alongside the platform.
Every course stays available after completion, which means the Academy doubles as both an onboarding resource and an ongoing reference library.‍
ShipHero Academy is exclusively available to ShipHero customers, with full access included for every user on your account at no extra cost.
If you are just exploring, you can get the full tour of the Academy right here, no account needed.
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Create a personal journey with a curated set of courses for a tailored educational experience.‍
Learn Tap-to-Pack, AI Picking, Mobile Pick & Pack, and batch processing techniques to eliminate wasted motion and human error.‍
Cycle counting, LPNs, replenishment, purchase orders, receiving, and more. Master the workflows that keep your stock accurate and your orders on time.
From picker performance to cost-per-package, build the visibility to make smarter decisions every single day.
Gamify professional growth, ensure accountability, and earn a digital certificate upon course completion. Managers can monitor training milestones and verify that staff are fully qualified to operate specialized warehouse equipment or software modules.
Yes. Access to the full library of courses is included at no additional cost for all active ShipHero customers and their entire teams.
Courses are designed for busy warehouse environments. Most "microlessons" take under 10 minutes, while comprehensive deep dives can take up to an hour.
Absolutely. The Academy includes administrative tools that allow managers to see which team members have completed specific paths and who has earned certifications.
The curriculum is dynamic. We typically release one new course every week to ensure your team stays updated on the latest ShipHero features and industry best practices.
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