Tap-to-pack

The Controller Built for Packing Speed

Retire your keyboard. Retire your mouse.
Meet the hardware that keeps your packers’ hands on the product and their eyes off the screen.

Photo showing ShipHero Tap-to-Pack glowing in a warehouse
Photo of ShipHero Tap-to-Pack main hub
HIGH-SPEED PACKING, ERROR-FREE FULFILLMENT

What is Tap-to-Pack?

Tap-to-Pack is a physical hardware controller created by ShipHero that replaces the keyboard and mouse at your packing stations with 8 programmable buttons, LED visual guidance, and audio confirmation. 

It connects via USB-C to your existing ShipHero WMS station and reduces on-screen interactions by over 90% while maintaining 99.9% accuracy.

The result: faster packers, fewer errors, and a packing station that finally works the way your warehouse demands.

90%
Less on-screen interactions
99.9%
Fulfillment Accuracy
24
Programmable buttons
0
Charging or Battery Downtime
IT’S TIME TO UPGRADE

Still Running on Office Hardware?

Your packing station is the heartbeat of your warehouse. But most stations still depend on a keyboard and mouse, the same tools you would find at any office desk.

Packers stop to click. They stop to type. They look away from the product to navigate a screen. Each interruption adds friction, time, and room for error. Multiply that across every order, every shift, every station… You get a serious drag on throughput.

Your packing station needs a different kind of tool.

Laptop showing ShipHero WMS interface for Tap-to-Pack

Ready to Upgrade Your Packing Station?

Tap-to-Pack is available now. Visit the ShipHero Store to get yours.

Buy now

Key Benefits

Here is how Tap-to-Pack optimizes your warehouse operations.

Minimized Screen Interaction: Reduce on-screen and keyboard interactions by over 90%. By moving high-frequency actions to a physical interface, packers keep their eyes on the product and their hands in constant motion rather than navigating digital menus.

High Fulfillment Accuracy: Maintain a 99.9% packing accuracy rate through automated sensory guidance. The system uses two-way communication to trigger LED light prompts and audio confirmations, virtually eliminating decision-making errors during box selection and order completion.

Faster Throughput & Onboarding: Slashes average pack time and increases the number of orders packed per hour. The intuitive, clearly labeled hardware also lowers training overhead for seasonal or temporary workers, allowing them to reach full productivity with minimal instruction.

FAQ

FAQ — Frequently Asked Questions

What is Tap-to-Pack?

Tap-to-Pack is a physical hardware controller created by ShipHero that replaces the keyboard and mouse at packing stations. It uses 8 programmable buttons, LED light guidance, and audio cues to let packers perform high-frequency actions like printing labels, completing orders, and selecting packaging with a single tap.

How does Tap-to-Pack improve packing efficiency?

By eliminating the friction of navigating software menus, it reduces 90% of screen interactions. This slashes the average pack time and increases the number of orders packed per hour.

Do I still need a keyboard and mouse at the station?

No. Tap-to-Pack is designed to handle all high-frequency packing actions so you can remove standard peripherals from the workspace entirely.

How many buttons can I customize?

The main hub features 8 programmable buttons that can be mapped to box sizes, shipping labels, and order finalization. Plus, you can connect up to four Button Hubs with 4 buttons each, expanding the system to 24 total buttons. Each hub connects using RJ45 or RJ11 cables.

Can I use multiple devices at once? Does Tap-to-Pack work with NFC badges?

Yes. You can daisy chain extra hubs together to expand your station as your packing lines become more complex.

Does Tap-to-Pack work with NFC badges?

Yes. The built-in NFC sensor allows packers to log in or switch users by tapping their badge. Integrated authentication lets your team log in and track productivity with a simple badge tap. No passwords or manual login required.

Can I handle printing and weights with one click?

Yes. Profile Mapping allows you to assign a single button to handle complex actions like combined label and invoice printing. This removes manual toggling. Just tap and ship.

Does it require charging or batteries to run?

No. Tap-to-Pack is fully powered via USB-C directly from your packing station. No batteries, no charging, no downtime.

What kind of warranty comes with the Tap-to-Pack hardware?

ShipHero provides a one-year warranty on Tap-to-Pack hardware to ensure your packing lines never stay down. This covers the Main Hub for power issues, non-functional LEDs, or audio failures. The Button Hub and External Buttons are also covered against manufacturing defects and hardware failures, ensuring your investment is protected against standard warehouse wear and tear.

Ratings

4.4 average Star rating - Our reviews speak for themselves.

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GMV annually
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