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Partnership will offer best in class pricing and service to shorten delivery times and increase satisfaction for e-commerce brands and customersNEW YORK, Aug. 10, 2022 /PRNewswire/ -- Veho, the customer-first logistics platform that powers next-day delivery for e-commerce brands, has announced a partnership with ShipHero, the leading shipping and logistics platform for over 5,000 e-commerce brands and 3PLs. Currently active in multiple Texas markets, including Austin, Dallas Fort-Worth, Houston, and San Antonio, Veho and ShipHero will bring best-in-class on-time delivery and customer satisfaction to support e-commerce clients and end customers across Texas.The partnership between ShipHero and Veho provides merchants and their customers with customer centric fulfillment and delivery solutions. E-commerce merchants that leverage ShipHero's state of the art 3PL services can now enjoy Veho's next generation, platform-driven, delivery services for their customers. The two organizations are dedicated to the customer and this partnership puts them at the forefront of the e-commerce experience."At Veho, exceptional customer service is core to our brand and our company. With our ShipHero partnership, we have found a brand that is as equally obsessed with the customer experience as we are and committed to building the e-commerce ecosystem of the future," said Itamar Zur, co-founder and CEO of Veho. "We look forward to giving our Texas-based e-commerce customers a new solution with exceptional service at the forefront."As an official carrier partner for ShipHero, Veho's technology and logistics expertise will help ShipHero stabilize pricing for its clients, minimize dependency on major national carriers, enable domestic zone skipping and get deliveries to the end customer faster and more efficiently. ShipHero offers a fully outsourced fulfillment solution with exceptional delivery times (up to 30% faster than many in the industry), eight owned and operated warehouses in major metro areas, and a like-minded commitment to helping clients find the best ways to ship parcels faster while also saving time and money."At ShipHero Fulfillment, our goal is to provide our customers with low-cost e-commerce fulfillment in three days or less," said ShipHero COO, Maggie M. Barnett, Esq. "Veho helps us achieve this goal within Texas and we are looking forward to expanding our partnership with them to more regions in the future."ShipHero Fulfillment also opens up options for clients and customers. "Working with Veho helps us diversify our final mile delivery network," said ShipHero's Head of Transportation, Karen Schwartz. "We appreciate that Veho allows us to find alternative options to national carriers, as well."Veho facilitates next-day delivery from a brand's distribution center all the way to customers' doors via its technology platform and a network of independent, crowdsourced drivers. Veho's proprietary technology powers a platform that seamlessly matches demand for deliveries with driver-partners, enabling them to collect packages from Veho hubs and deliver them to consumers on dense last-mile routes—including offering convenient doorstep pick-ups at a customer's request.With real-time customer support, 99.9% on-time delivery rates, and an average 4.9-star customer rating, the Veho platform provides an outstanding customer experience that ShipHero can leverage for their e-commerce clients and their customers.
About Veho
Veho is a technology company that is revolutionizing logistics to enable fast, transparent, and personalized deliveries that increase customer satisfaction and drive customer lifetime value. For e-commerce brands, Veho's platform facilitates personalized delivery and returns that protects brands' premium experience from their warehouse to their customers' doorstep. By leveraging live customer communication, in-market warehouse locations and a dynamic marketplace to seamlessly match demand for deliveries with last-mile driver-partners, Veho provides e-commerce brands with a complete solution to make delivery a new competitive edge. For more information, please visit https://shipveho.com.
About ShipHero
ShipHero is a US based, leading provider of cloud-based e-commerce fulfillment solutions that gives online retailers and third-party logistics providers the tools to ship more efficiently anywhere in the world. With more than 5,000 customers located around the globe, ShipHero offers online retailers a suite of services ranging from warehouse management software to outsourced fulfillment as a service. Some notable customers include Glossier, Mars, Universal Music Group and Canadian Tire. Additionally, ShipHero is the official fulfillment network partner for Shopify, and is rapidly scaling a network of warehouses throughout the US to meet the growing demands of today's online retailers.
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But having simply more data isn’t the answer; better and more timely data is required, says Maggie Barnett, chief operating office of ShipHero, an e-commerce fulfillment outsourcer. “It’s becoming increasingly more important to have quality data at your disposal, especially on the warehouse floor,” she said in a report from Shopify entitled Supply Chain Trends That Will Shape the Future of Ecommerce. “With the widespread application of automation, AI, and other technologies, it’s critical to have data that can help those technologies become even more efficient and intelligent.”
If your business is shipping more than 500 orders a month, running out of warehouse space, or missing your Service Level Agreements (SLAs), then you're probably ready to find the right third-party logistics (3PL) partner and outsource your fulfillment. A 3PL helps take on the burden of shipping, managing staff, and staying on top of international duties and shipping, letting you focus on growing and scaling your business.
Watch the full video on the ShipHero YouTube Channel.
B2B shipping can be a complex process. Between importing orders, printing container labels, and staying compliant with retailer requirements, eCommerce brands need a way to reliably ship wholesale orders while navigating a volatile supply chain.
In order to fully support wholesale fulfillment, ShipHero is excited to announce that our SPS Commerce integration is now available to software clients. With SPS Commerce in your tool kit, you’ll be able to ensure labels and packing slips are compliant while optimizing your warehouse for picking large orders. SPS Commerce also supports drop-shipping, giving you access to more retailers and a wider customer base.
Let’s take a closer look at the advantages SPS Commerce has to offer:
As consumers continue to shift their shopping habits to the online world, drop-shipping is becoming one of the most popular fulfillment methods for brands. With dropshipping, you can offer your products on a wide range of platforms, attracting a larger client base.
With ShipHero’s SPS Commerce integration, your eCommerce brand can take full advantage of the benefits drop-shopping has to offer:
It’s much easier to avoid chargebacks and time-consuming shipment rejections by using the SPS integration. ShipHero allows you to print branded case and pallet labels that meet the compliance requirements of the retailer. It also sends back shipping information to the retailer to alert them of product arrivals.
With an easy-to-use interface and a direct integration with SPS Commerce, ShipHero is ready to take the stress of B2B shipping off your hands and make wholesale shipments easier to manage than ever before.
By offering full case and pallet picking to keep wholesale orders streamlined, ShipHero’s intuitive interface also helps identify optimal picking routes in the warehouse, keeping your fulfillment teams running smoothly.
When shipping B2B, there simply isn’t enough time to process every individual item included in a single shipment. With ShipHero, there’s no need to count each sku per piece. Instead, your warehouse staff can pick full cases and get them ready for labeling and shipment, streamlining large-order fulfillment and boosting your warehouse’s order capacity.
If you’re interested in learning more about how ShipHero’s SPS Commerce integration can take your eCommerce brand to new heights, schedule a call with one of our software experts by clicking HERE.
ShipHero is a US based, leading provider of cloud-based eCommerce fulfillment solutions that gives online retailers and third-party logistics providers the tools to ship more efficiently anywhere in the world. With more than 5,000 customers located around the globe, ShipHero offers online retailers a suite of services ranging from warehouse management software to outsourced fulfillment as a service.
Some notable customers include Mars, Universal Music Group and Canadian Tire. Additionally, ShipHero is the official fulfillment network partner for Shopify, and is rapidly scaling a network of warehouses throughout the US to meet the growing demands of today’s online retailers.
“Shopify Plus is the backbone of our business. As we continue to grow, Shopify Plus and ShipHero will grow with us. They are the scaffolding. They're the lattice upon which this entire thing is built. We can focus on growing the business, focus on new markets, and not have to worry about the operational logistics that they provide for us.” - Bob Kim, Head of IT, Momofuku Goods
Read more and watch the video about Momofuku, Shopify Plus and ShipHero HERE.
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U.S. e-commerce shipping provider ShipHero is opening its first warehouse in the GTA, creating new employment opportunities in the area.
Located on Markham’s 14th Avenue, the new facility with approximately 240,000 square feet will have a technologically advanced fulfilment centre with robotics and automated machinery.
ShipHero purchased the facility from Delivery Net, which previously operated two fulfilment warehouses in Richmond Hill.
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