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Join our free, on-demand training hub to turn new hires into experts and keep your entire operation sharp. Structured, role-specific training removes the learning curve, so you can track your team's progress and get new hires productive faster.
Warehouse teams don't all learn the same way. ShipHero Academy delivers role-based learning paths for each position in your warehouse, so every team member gets relevant, actionable training.
Get up and running fast with ShipHero Foundations. From warehouse setup and user permissions to your first fulfilled order, we'll walk you through it all.
Learn Tap-to-Pack, Mobile Pick & Pack, and batch processing techniques to eliminate wasted motion and human error.
Cycle counting, LPNs, replenishment, purchase orders, receiving, and more. Master the workflows that keep your stock accurate and your orders on time.
From picker performance to cost-per-package, build the visibility to make smarter decisions every single day.
Go deep on multi-warehouse allocation, automation rules, labor dashboards, and 3PL client management. Then connect your AI agent with the ShipHero MCP and use the AI toolkit to talk to your warehouse or build your own custom reports.
Courses are async and self-paced. Most microlessons take under 10 minutes, with deeper dives up to an hour, so it's easy to learn between picks or during a lunch break.
Role-based learning paths give each position in your warehouse relevant, actionable training. Every course is available in English (US) and Spanish (LatAm), so each team member learns in the language they work in.
With 60+ courses and roughly one new course added every week, the curriculum grows alongside the platform. Every course stays available after completion, so the Academy doubles as an ongoing reference library.
Just exploring? Take the full tour of the Academy right here. No account needed.
Managers can see which team members have completed specific courses and learning paths.
Use it to track training milestones and confirm that staff are trained on the ShipHero software and hardware they use every day.
ShipHero Academy is available exclusively to ShipHero customers, with full access included for every user on your account at no extra cost.
Not a customer yet? Try the sample course on this page, or book a demo to see ShipHero in action.
Yes. Access to the full library of courses is included at no additional cost for all active ShipHero customers and their entire teams.
Full access is available to every user on an active ShipHero account. If you're not a customer yet, you can try a sample course on this page without an account.
Every course is available in English (US) and Spanish (LatAm), so team members can learn in the language they work in.
Courses are designed for busy warehouse environments. Most microlessons take under 10 minutes, while comprehensive deep dives can take up to an hour.
Yes. The Academy includes administrative tools that let managers see which team members have completed specific courses and learning paths.
We typically release one new course every week, so your team stays up to date on the latest ShipHero features and best practices.
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