Peak Season 2024 | ShipHero

Questions about carrier deadlines, surcharge rates, and more?Our Customer Support team is here to help you throughout these exceptionally busy months.

Important Dates

28 NOV

Thanksgiving Day (U.S.)

29 NOV

Black Friday

02 DEC

Cyber Monday

24 DEC

Cyber Monday

25 DEC

Christmas day

25 DEC

Boxing Day (Canada & UK)

31 DEC

New Year’s Eve

01 JAN

New Year’s Day

Carrier Surcharge Rates

With this new feature, any ShipHero client that is looking to ship wholesale can do so with ease.

Score summary of associate Nya Abdallah showing shipments, units, recorded time, and productivity with a performance score of 7.0.

Score summary for Nya Abdallah, Associate, showing shipment and unit counts, recorded times, and productivity percentages across four performance categories with an overall score of 7.0.

Order Deadlines

We recommend communicating these dates to your customers as soon as possible.

Standard Orders must be received by November 14 for Thanksgiving delivery
Expedited Orders must be received by November 20 for Thanksgiving delivery
Standard orders must be received by December 11 for Christmas delivery
Expedited orders must be received by December 18 for Christmas delivery

Helpful Videos

All videos

Read All Blogs

May 28, 2026

Why I Was Wrong to View ShipHero as a Competitor: Frankly Fulfillment Case Study

When CEO Mendel Mangel founded Frankly Fulfillment, he initially viewed ShipHero as a competitor. But after struggling with a legacy WMS that “nickeled and dimed” every step of their growth, he realized that ShipHero’s operator-first background was actually an “astronomical benefit”.In this interview, Mendel shares how making the switch helped them scale from near zero to 65,000 orders a month while eliminating customer churn due to operational errors. He also details how the team utilizes RateShop+ to balance shipping speed against costs, ensuring efficient delivery without sacrificing margins.Watch the video to see how they stopped worrying about software limitations and focused entirely on scaling.

How Frost Buddy Scaled to $80M with ShipHero

"ShipHero is the Apple of shipping software." Join us behind the scenes with Mitch Mammoser, COO and Co-Founder of Frost Buddy, to see how they managed a "rocket ship" growth trajectory to nearly $80 million in sales. In this case study, discover how Frost Buddy utilized ShipHero to navigate the challenges of rapid scaling and high-volume fulfillment. Follow their journey to discover:

How they handled a 5x jump in volume overnight, moving from 4,000 to 20,000 units a day during peak season.
Their "Warehouse GPS" in action: meaning, ShipHero Location-Aware Picking technology, a smart solution that saved 25% in labor costs and tens of thousands of steps.
The secret to training 150 new hires in just two weeks using intuitive, "dummy-proof" workflows.
How Pod Hero streamlined their complex licensing and customization process for total SKU visibility.
How Direct Pack-to-Light stations saved $80,000 a year in labor.

Watch the full story to see why ShipHero is a "non-negotiable" partner for one of the world's fastest-growing drinkware brands.

Introducing ShipHero’s Packer Performance Dashboard

Meet the Packer Performance Dashboard, ShipHero’s latest feature that goes beyond simple pack rates.

📦 Tracks key packing events (Tote Scan, Item Scan, Print Label, Order Complete)
📈 Scores efficiency based on expected vs. actual pack time
⚡ Factors in order complexity & shipment type for real-world accuracy

Your warehouse just got smarter. Ready to optimize labor costs?

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