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When CEO Mendel Mangel founded Frankly Fulfillment, he initially viewed ShipHero as a competitor. But after struggling with a legacy WMS that “nickeled and dimed” every step of their growth, he realized that ShipHero’s operator-first background was actually an “astronomical benefit”.In this interview, Mendel shares how making the switch helped them scale from near zero to 65,000 orders a month while eliminating customer churn due to operational errors. He also details how the team utilizes RateShop+ to balance shipping speed against costs, ensuring efficient delivery without sacrificing margins.Watch the video to see how they stopped worrying about software limitations and focused entirely on scaling.
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Frankly Fulfillment CEO Mendel Mangel once saw ShipHero as a competitor — until switching changed everything. Zero churn, 25,000 orders/month, and new staff onboarded in minutes. Watch the full story.
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A new ShipHero case study with Mitch Mammoser, COO and Co-Founder of Frost Buddy, exploring how they managed a "rocket ship" growth trajectory to nearly $80 million in sales. Watch to learn why the believe "ShipHero is the Apple of shipping software."
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Meet the Packer Performance Dashboard, ShipHero’s latest feature that goes beyond simple pack rates. 📦 Tracks key packing events (Tote Scan, Item Scan, Print Label, Order Complete) 📈 Scores efficiency based on expected vs. actual pack time ⚡ Factors in order complexity & shipment type for real-world
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