Welcome to another ShipHero Feature Walkthroughs episode! This video will give you the knowledge and tools to make data-driven decisions, improve client relations, and enhance business efficiency. Let’s take a closer look at one of ShipHero’s most anticipated innovations—the Labor Cost Dashboard.
What You’ll Learn:
– Effortless Setup: Follow our easy, step-by-step guide to input essential payroll data, from full-time to temp payroll and labor bills.
– Comprehensive Activity Tracking: Discover how to assign and monitor costs per client and warehouse, giving you a complete view of operational expenses.
– Actionable Insights: Explore key metrics like average cost per shipment, client performance comparisons, and detailed warehouse performance metrics.
Check out the Labor Cost Dashboard now and elevate your business game. Remember to subscribe and click the bell icon to keep up with the latest updates.

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When CEO Mendel Mangel founded Frankly Fulfillment, he initially viewed ShipHero as a competitor. But after struggling with a legacy WMS that “nickeled and dimed” every step of their growth, he realized that ShipHero’s operator-first background was actually an “astronomical benefit”.In this interview, Mendel shares how making the switch helped them scale from near zero to 65,000 orders a month while eliminating customer churn due to operational errors. He also details how the team utilizes RateShop+ to balance shipping speed against costs, ensuring efficient delivery without sacrificing margins.Watch the video to see how they stopped worrying about software limitations and focused entirely on scaling.

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"ShipHero is the Apple of shipping software." Join us behind the scenes with Mitch Mammoser, COO and Co-Founder of Frost Buddy, to see how they managed a "rocket ship" growth trajectory to nearly $80 million in sales. In this case study, discover how Frost Buddy utilized ShipHero to navigate the challenges of rapid scaling and high-volume fulfillment. Follow their journey to discover:
Watch the full story to see why ShipHero is a "non-negotiable" partner for one of the world's fastest-growing drinkware brands.
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Meet the Packer Performance Dashboard, ShipHero’s latest feature that goes beyond simple pack rates.
📦 Tracks key packing events (Tote Scan, Item Scan, Print Label, Order Complete)
📈 Scores efficiency based on expected vs. actual pack time
⚡ Factors in order complexity & shipment type for real-world accuracy
Your warehouse just got smarter. Ready to optimize labor costs?