.svg)
Let’s stay in touch with the ShipHero Blog.
At the denser wall, average picking time per order fell from 40 seconds to 13, and orders that ran clean from start to finish rose from 18% to 97%. This is the companion to our Direct Pack + Pack-to-Light case study, from the same research.
.webp)
Receiving a package in the mail is always exciting, and for online retailers, it’s one of the few opportunities to make a memorable connection with customers. As a result, brands have gotten creative when it comes to the moment of unboxing, investing in inventive designs that distinguish their product from the
.svg)
There’s a lot more to returns management than placing an item back on the shelf. In fact, returns can often be one of the most expensive and time consuming aspects of fulfillment, and quickly become a point of frustration for paying customers. A comprehensive and efficient returns process, on the other hand, can
eCommerce might be more popular than ever, but the industry is still relatively young. That means plenty of changes are underway as brands continue adapting to the future of retail. Recent retail trends have skewed toward making supply chain unpredictability more manageable. Nearly every eCommerce brand has had to
The past few years have permanently changed the way customers shop and interact with brands. With so many purchases happening online, brick and mortar storefronts have had to take a fresh look at their role in the retail cycle. By providing options like BOPIS and employing omnichannel marketing, brands have found a
The holidays are right around the corner, which means online shopping is once again set to spike, reminding eCommerce brands of the importance of inventory management. Keeping customers happy during peak season is essential for long term success, and inventory management has quickly become a major hurdle standing in
Prior to COVID-19, brands built their fulfillment operations with the assumption that the status quo would last forever. Simply setting up a warehouse, working with a carrier and employing a well trained staff was enough to maintain timely delivery of products without much need to change. If you’re reading this
Order fulfillment is a multi-stage process that involves picking, packing, processing and shipping a customer’s orders. There are many moving parts in order fulfillment, and any hitches can result in customer complaints. Fortunately, there are many best practices and proven tips for operating your 3PL business. One
.svg){kind=logo}
.webp)
