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At the denser wall, average picking time per order fell from 40 seconds to 13, and orders that ran clean from start to finish rose from 18% to 97%. This is the companion to our Direct Pack + Pack-to-Light case study, from the same research.
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As labor shortages and warehouse delays continue to cause headaches across the supply chain, more fulfillment centers are seeking out ways to streamline the shipping process. One innovative solution has been an investment in warehouse robotics. While this technology can work to reduce the risk of human error,
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For over two years now, supply chain disruptions have caused havoc for anyone looking to ship products. While significant improvements have been made, the holiday season’s high volume of shipping still poses serious challenges for eCommerce brands. As we work to prepare for the influx of Q4 orders, it’s a good
As the cost of shipping continues to rise and supply chain issues persist, brands are hungry for ways to minimize expenses and offer a competitive edge that keeps customers happy. For brands importing goods to the United States, the cost of shipping can be especially expensive. Different duties and taxes placed on
When any industry experiences rapid growth, it tends to draw the attention of scammers and con artists looking to make a quick buck. Unfortunately, the recent surge in online shopping has shown that eCommerce is no exception. At the onset of COVID-19, retailers and buyers alike were turning to digital marketplaces
As brands continue to grapple with an unpredictable supply chain, there’s a renewed focus on optimizing the fulfillment steps that can actually be controlled. While carrier delays and raw materials suppliers might only be manageable up to a point, providing accurate and up-to-date inventory information in your
Online shopping might be more popular than ever, but that hasn’t made the delivery process easier. When handling your own fulfillment, running an eCommerce store can get complicated fast. Between keeping up with customer expectations, maintaining an organized warehouse and dealing with a variety of carriers, managing
In recent years, retailers have expanded their online presence to capitalize on the rising trend of online shopping. Unfortunately, this surge of inexperienced retailers rushing into eCommerce has created new opportunities for scammers looking to take advantage. With all the challenges that come with running an
One of the important lessons learned from the recent supply chain upheaval has been that the old ways of logistics just aren’t sustainable. Everything from inventory management to customer experience is being looked at with a fresh set of eyes, looking for solutions that can keep deliveries flowing while giving
One of the easiest ways for fulfillment centers to run into trouble is through an inefficient returns process. Your outgoing fulfillment can be as optimal as any brand on the market, but without a way to communicate and complete returns, warehouses can quickly become overwhelmed and disorganized. While a product return
Without the benefit of face-to-face interaction with buyers, eCommerce customer service presents a valuable opportunity for brands to connect with their customers and assure them that they’ve made the right purchasing decision. Since every online brand is a little different, there’s no single secret to ensuring
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