Integration

OSM Worldwide

Nationwide parcel rates and labels, right inside ShipHero

Connect your OSM Worldwide account to ShipHero to give 3PLs and brands account-specific rate quotes and label generation inside the fulfillment workflow your team already runs. Parcels move through the OSM Premium Network® before USPS handles the final mile, with an average delivery time of 3 days.

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OSM Worldwide logo

OSM rates and labels without leaving ShipHero

Once your OSM credentials are connected, your team can pull rate quotes, choose an available OSM service, and create labels directly in ShipHero. No separate carrier portal and no retyping shipment details into another system.

Account-specific rate quotes

ShipHero retrieves OSM shipping estimates based on your account’s pricing, the service you select, the destination, and the package details you submit. Final charges reflect the shipment data OSM verifies during processing, along with any applicable adjustments.

Shipping labels sized for your printers

Create OSM labels in 4 x 6 or 4 x 4 formats right inside ShipHero. Less manual entry, and your team stays in one system from order to label.

Five domestic service options

Choose from Parcels, Marketing Parcels, Bound Printed Matter (BPM), Ground Advantage, and Priority Mail when creating OSM labels in ShipHero.

Features

Why Connect OSM Worldwide to ShipHero?

01
Nationwide network with USPS final mile

OSM processes and sorts parcels through the OSM Premium Network®, then transfers them to USPS for final-mile delivery. OSM reports an average delivery time of 3 days.

02
No charge for unused labels

Creating a label doesn’t generate a charge. OSM bills for packages it receives and processes through its network, so unused labels cost nothing and don’t need to be canceled.

03
Eligible hazmat, supported

Process supported domestic hazardous-material shipments using the appropriate Hazardous Extra Service Code. Eligibility depends on the contents, service, destination, and applicable shipping requirements.

04
One workflow for your team

OSM rating and label generation live inside ShipHero, so warehouse teams add a carrier without adding another disconnected process.

05
More than 20 years in parcel shipping

OSM has operated for more than 20 years, with 15 appearances on the Inc. 5000 and more than a decade on Crain’s Chicago Business Fast 50.

FAQ

FAQs

How do I connect OSM Worldwide to ShipHero?

You’ll need an active OSM account, along with your API credentials and account configuration details. Once you have them, connect your OSM account in ShipHero to start pulling rates and creating labels.

Which shipping services are available?

The integration supports Parcels, Marketing Parcels, Bound Printed Matter (BPM), Ground Advantage, and Priority Mail.

Does the integration support international shipping?

Not at this time. The OSM integration currently supports domestic shipments only.

Are the rates shown in ShipHero the final billed charges?

Rates are estimates based on the shipment information submitted and your account’s pricing. Final billed charges are determined by the package details OSM verifies during processing, including applicable surcharges and adjustments.

Will I be charged if I create a label but don’t ship the package?

No. Creating a label alone does not generate a shipping charge. OSM bills for packages received and processed through its network. Unused labels don’t need to be canceled, and OSM doesn’t currently offer a label cancellation API.

Who completes the final delivery?

OSM processes, sorts, and transports packages through its network, then transfers them to USPS for final-mile delivery.

support

Still have questions?

Contact our Client Support team here if you’d like more information about OSM Worldwide or the specifics of the ShipHero/OSM Worldwide integration.

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