Integration

OnTrac

The #1 alternative carrier network for eCommerce, now in ShipHero

Connect OnTrac to ShipHero to give 3PLs and brands access to OnTrac's v3 API, reaching more than 75% of the population across 35 states and Washington, D.C. With 65+ years of experience, OnTrac's alternative carrier network offers faster delivery times, 7-day-a-week operations, lower costs, coast-to-coast coverage, and reliable performance, all inside the workflow you already run.

‍

Hexagonal white shape with a red stylized Shiphero logo in the center, on a black and white background.
Pixelated white hexagon shape centered with vertical white lines extending beyond top and bottom on a black background.
Minimalist black and white geometric design with stair-step patterns and vertical alignment.
Shiphero logo
OnTrac logo

Give shippers more control with the OnTrac v3 API

The v3 Unified engine's hybrid architecture supports both API-based and on-premise deployments, so you can align OnTrac integration with your existing IT and security requirements while keeping a consistent, high-performing shipping experience inside ShipHero.

Faster response times

Real-time rating, shipping, and tracking workflows let platforms make execution-level decisions without delays that affect throughput and cutoff windows.

Delivery instruction API

Delivery preferences pass directly to OnTrac at shipment creation, enabling more flexible delivery execution and a more consistent end-customer experience.

Under-1 lb. pricing support

Improved cost accuracy for lightweight ecommerce shipments helps shippers optimize carrier selection and better control parcel spend.

Features

Why Connect Ontrac to ShipHero?

01
Coast-to-coast coverage

Reach more than 75% of the population across 35 states and Washington, D.C.

02
Reliable, cost-effective performance

Build a competitive advantage through lower costs, 7-day-a-week operations, and reliable performance.

03
Under-1 lb. pricing support

Improved cost accuracy for lightweight eCommerce shipments helps optimize carrier selection and control parcel spend.

04
Decades of logistics experience

With more than 65 years of experience, OnTrac is a trusted, critical part of U.S. eCommerce logistics infrastructure.

05
Faster response times

Real-time rating, shipping, and tracking workflows support execution-level decisions without delays that affect throughput and cutoff windows.

FAQ

FAQs

How do I get onboarded with OnTrac in ShipHero?

Our automation rules look at the delivery zip code and parcel weight to determine if an order is eligible for the OnTrac network. If it meets your preset criteria for cost and speed, ShipHero automatically selects OnTrac as the carrier.

What do I need from OnTrac to enable them in ShipHero?

You'll maintain your own account with OnTrac to get the best possible rates for your specific volume. Once your account is active, you connect your credentials in ShipHero to start shipping.

How is OnTrac positioned among shipping carriers?

OnTrac is one of the most utilized carriers outside the "Big 4" in the U.S. It resulted from a 2021 merger between LazerShip and OnTrac, combining two of the largest regional networks on the East and West Coasts into a single carrier.

support

Still have questions?

Contact our Client Support team here if you’d like more information about OnTrac or the specifics of the ShipHero/OnTrac integration.

01

02

the process

Explore more resources

Shiphero logo on a grey background
August 24, 2026

AI-Friendly WMS, Security-First: How to Evaluate Agent Access to Your Warehouse Data

Read-only by default. Scoped credentials. Field-level PII control. Revocable tokens. How to evaluate whether a WMS is safe to connect an AI agent to.

Read more
Arrow icon
Hands typing on a keyboard with text 'Talk to Your Warehouse: ShipHero MCP' and ShipHero logo.Shiphero logo on a grey background
July 15, 2026

How ShipHero MCP Turns Live Warehouse Data Into Real-Time Answers

Connect ShipHero to your favorite AI client. Ask operational questions in plain English and get instant, read-only answers from your live warehouse data.

Read more
Arrow icon
Worker in a safety vest and gloves writing on a clipboard in a warehouse aisle.Shiphero logo on a grey background
April 7, 2026

5 Top Hurdles Our Prospects Face Before Signing With ShipHero

Discover the 5 biggest hurdles warehouse operators face before adopting a new WMS, and how ShipHero's high-velocity infrastructure helps you overcome them seamlessly.

Read more
Arrow icon
Testimonials

Hear from our awesome clients

“I believe ShipHero gives us all the tools for success to run a 3PL.” 
Matt Schroeder,
Co-founder of Tidalwave
https://player.vimeo.com/video/1134221782
“ShipHero’s support is top-notch. Quick responses, seamless integrations, and a user-friendly interface that makes training a breeze.”
Logo with stylized initials WF above the text Webster Fulfillment.
Sarah Judd
Senior Manager of Client & Vendor Relations at Webster Fulfillment
https://player.vimeo.com/video/1132194812
“I describe ShipHero as the brains of our operation.”

“If you’re serious about scaling your business, then you need to make the jump and make the investment in your software. This will be the force that drives efficiency in your business.”
Clock icon next to the text 247 indicating 24/7 availability or service.
Zaid Shahatit,
Co-founder of 247 Fulfillment
https://player.vimeo.com/video/1132199262
learn more

Related integrations

No items found.
Ratings

4.4 average Star rating - Our reviews speak for themselves.

$15B+
GMV annually
Be a leader in our industry to positively impact how eCommerce is shipped around the world
1 of 80
US eCom Packages shipped via ShipHero
Shopify
Star rating icon
4.3 · 115 reviews
Trustpilot
Star rating icon
4.5 · 608 reviews
Capterra
Star rating icon
4.2 · 83 reviews
G2
Star rating icon
4.4 · 181 reviews