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Salesforce is continually hailed as one of the largest technology companies in the world. As they build, purchase, and partner with different services, their aim is to have any tool you need for your business available within their software. And now, Salesforce has expanded this offering with Salesforce Commerce Cloud. Formally Demandware, this service is cloud-based and helps companies centralize the way they engage with customers during the sales and shipping process. This offering helps you to sell and fulfill on any channel, deliver fast and efficient fulfillment, offers order lifecycle visibility, simplifies complex order routing, and allows your business to scale on a trusted platform. Plus it integrates into several fulfillment and shipping partners your company may need to utilize.
Order fulfillment is the all important task of assembling and shipping an order to your customer. It is the process in which a product goes from your warehouse to your customers front porch all inclusive of packing, shipping, and handling. Though Salesforce Commerce Cloud gives you in depth information on customer profiles, connects your inventory and fulfillment data to your CRM, and automates sending an order to your fulfillment partner, it does not yet have the option to get your product to your customer for you. Meaning you will need to find a fulfillment partner to work with in order to complete your logistical process.
With this commerce portal, you can connect to a provider's platform, and send them orders for your business. The platform can connect to the fulfillment and shipping provider of your choice with custom API connections and workflow automations. And as orders are completed you can filter this information back into your Salesforce instance to get historical data on your customers.
Once an order is received, a fulfillment provider will pick the order from your inventory. Pack it, including any specialized packing or boxes for your company. Print shipping labels and send it to your customer on your preferred method of shipment. Many fulfillment providers have their own shipping trucks take your product directly from the fulfillment facility to your customer. Others contract with other shipping companies to get you the best competitive shipping rates on the market.
With the Salesforce Commerce Cloud you can connect your commerce channels to your marketing and sales channels so you can see the big picture in one place. This platform will help you reduce costs, increase sales, and is a flexible and trusted commerce solution. With in depth automation you can customize workflows and processes specific to your company. And when it comes to selling where your customers shop, Salesforce Commerce Cloud can connect to any channel. As your business needs grow you can continue to integrate and scale with others within their vast partner network. Find out more about ShipHero’s Fulfillment Solution!
The speed of your fulfillment is a big factor when customers make the decision to return to your store. In a world of single day and two day shipping, waiting any longer can stop your customers from completing orders, and send them looking elsewhere. As you search for order fulfillment partners keep this in mind and look for their average shipping times as well as expedited shipping time and costs so you can get your product to your customers when they want it.
When you store inventory with a fulfillment partner, they will likely utilize different fees for different aspects of your inventory. These fees could be regarding weight and size of the product, as well as fees to get your order picked, packed, and shipped. They can range roughly $3 to 5$ per item. And if you have multiple items in an order at once, some companies offer a bulk rate. PricingAdditional costs for fulfillment providers may include storage costs, inventory distribution costs, bin occupation, palletizing costs, and much more. These round up to your overly monthly cost with a fulfillment provider. As you hunt for the perfect fulfillment partner, you can ask for a breakdown of costs in order to understand exactly what you’ll be paying and why. The best fulfillment partners will look at your current fulfillment spend, compare it to your needs, and help you find a process which saves you money and returns more margin to your pocket.
The hassle of returns can quickly turn off a customer. If they have a bad experience with your product, then have a bad return experience, you can almost guarantee they won’t purchase from you again. A good fulfillment provider can help you navigate the road to returns with return automation, warranties, and exchanges. Then they can also help you either ship the product back to a manufacturer (if the problem is a manufacturer defect) or restock the item into your inventory though this may come with restocking fees.
This integration is important because it will help connect your business systems together. Which means you can see your customers orders, inventory, sales, marketing, and accounting in one place. It gives you the advantage by allowing your brand to keep up when many customers convert on multiple channels at once. And it helps you eliminate manual data entry, and improves order accuracy and automates customer notifications through their buying journey. An integration into your eCommerce platform is essential.
In your eCommerce strategy, multichannel integration means you have the ability to connect different systems or platforms involved in your eCommerce strategy together so you can streamline the processes between them and create a consistent shopping experience for your customers. With a multichannel integration you can sell online, instore, on amazon, on etsy, and many other locations. Marketplaces like Amazon, eBay, Google, and Walmart are key places to sell and a prime example of multichannel retailers.
Whatever platform you choose, you shouldn't need to be a rocket scientist to use it. Keep ease of use in mind when searching for a fulfillment provider. These solutions should make your life easier, not more complicated.
The companies below can integrate directly into your Salesforce Commerce Cloud and are decided to help your business fulfillment processes shine. Each of them have specific pros and cons which we have evaluated and outlined for you below. Remember, choosing a fulfillment partner for your business makes a big difference for the customer experience, so make sure you choose a partner who understands your needs!
Here are the Best Salesforce Commerce Cloud Fulfillment Companies:
If you want to dump the headache of running your own warehouse, or if you want to run your warehouse more efficiently, ShipHero has a solution. With a fully outsourced fulfillment option their clients have a powerful all encompassing logistics solution at their fingertips.
Cons
Find out more about ShipHero’s Fulfillment Solution!
This cloud based eCommerce solution can help automate your logistical needs. They ship directly to the customer, and provide a consistent customer experience with their omnichannel retailing solutions.
This cloud-based ERP (Enterprise Resource Planning) system is designed with small businesses in mind. It is a simple, fully customizable platform with inventory management capabilities.
Acquired by Oracle in November 2016, NetSuite can help you host eCommerce stores, manage your inventory, track financials, and update customer relationship management systems.
An easy to use omnichannel ERP, GoFrugal helps you transform the customer experience and start online business with low investment. Plus if you join their ONDC network, you can push your market reach to new heights!
This online inventory management software helps growing business in the US. With them you can manage and fulfill orders, streamline multiple sales channels, and oversee your warehouses. You can even manage your inventory on the go as their app works on both Android and iOS devices.
Find out more about ShipHero’s Fulfillment Solution!
On their website, ShippingEasy claims to give their clients access to the lowest USPS shipping rates in the industry. Plus their easy-to-use platform integrates quickly and helps you automate workflows within your business.
Your fulfillment journey will continually change. As you grow and expand so too should your fulfillment partner. We hope the above offers you several options you can consider as your business grows and moves through its fulfillment journey.
In salesforce Order Fulfillment will help you streamline the picking, packing, and shipment of your orders. It includes a package within the CRM which contains simple flows and processes you can use to create a fulfillment strategy for your business.
In Salesforce, you can build automated processes to streamline your order fulfillment. Meaning when a customer selects “order”, your process will automatically send the order to the fulfillment provider you partner with.
With the Salesforce Commerce Cloud, you get several features including the tools to create a highly responsive eCommerce website, Commerce Cloud Endless Aisle, Commerce Portals, Order Management, and access to extensive partners to help you with any business need. This is built directly into the core Salesforce Platform and is available to current users at an added cost.
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TikTok Shop is discontinuing "seller shipping" on February 25, 2026, a move that will halt fulfillment for any 3PL using non-integrated legacy technology. ShipHero's WMS is fully integrated and approved to support TikTok Shop’s new logistics requirements, allowing you to generate compliant labels and avoid a total operational lockout. By migrating to ShipHero before the deadline, 3PLs can eliminate onboarding fees and ensure their clients’ businesses remain active and profitable.
Starting February 25, 2026, TikTok Shop is officially discontinuing "seller shipping" (also known as "bring your own label") for all U.S. local sellers.
This means your clients can no longer use their own carrier accounts for TikTok orders.
As their 3PL, you will be unable to generate labels unless your WMS is directly integrated with TikTok’s new ecosystem. To keep your clients' businesses running, you must transition them to TikTok Shop Logistics Services through a verified partner.
ShipHero can keep your 3PL orders flowing from February 25 onwards.
If you are running your warehouse on legacy systems, you are at risk of a complete TikTok Shop lockout. Your fulfillment—and your revenue—will simply stop that day.
TikTok's latest policy creates a massive bottleneck for 3PLs using legacy technology.
To help 3PLs transition quickly and stay compliant, we are waiving all onboarding fees for new customers who join ShipHero before February 25.
There are only 6 approved ERP/WMS providers globally that meet TikTok’s new integration standards. ShipHero WMS is on that list. Most legacy WMS providers are not currently approved. To avoid a total operational blackout for your clients, you must move to a verified partner like ShipHero.
No. Starting February 25, TikTok will discontinue seller shipping. All shipping must go through TikTok Shop Logistics Services.
No. You can still manage fulfillment from your own 3PL warehouse using ShipHero’s direct integration, which pulls the required TikTok labels and logic directly into your existing workflow.
You will lose the ability to generate shipping labels for any TikTok Shop order. This will result in immediate fulfillment backlogs, client dissatisfaction, and potential loss of contracts.
Yes. ShipHero is the only U.S. based WMS currently supporting these requirements, allowing 3PLs to continue shipping without interruption.
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TikTok Shop is introducing mandatory logistics changes that will stop fulfillment for unprepared sellers on February 25, 2026.
ShipHero's WMS is fully integrated and approved to support TikTok Shop’s new logistics requirements, ensuring your orders keep moving without interruption. By switching to ShipHero before the deadline, brands can maintain compliance and eliminate onboarding fees during this transition. Here’s everything brands need to know to continue fulfilling orders.
Starting February 25, 2026, TikTok Shop will discontinue "seller shipping" for all U.S. local sellers. This means you can no longer use your own carrier accounts to generate labels for TikTok orders. To stay compliant and keep selling, brands must transition to TikTok Shop Logistics Services.
Relying on legacy systems like Extensiv, Deposco, or Logiwa puts your business at risk of account suspension and shipping delays that kill customer loyalty.
If your current WMS or 3PL is not integrated with TikTok Shop Logistics Services, you will face a total fulfillment blackout on that date. Failure to adapt to these changes risks shipping delays that kill customer loyalty and can lead to account suspension on the platform.
For brands onboarding on or after February 9, 2026, these restrictions are already in effect.
ShipHero has done the due diligence and has built a direct integration to ensure that merchants can fulfill TikTok Shop orders themselves while remaining fully compliant with TikTok’s new label requirements.
To help brands and 3PLs transition quickly and stay compliant, we are waiving all onboarding fees for new customers who join ShipHero before February 25.
Currently, there are only 6 approved ERP/WMS providers globally that meet TikTok’s new integration standards. ShipHero WMS is on that list. If you are using legacy providers like Extensiv, Deposco, or Logiwa, they are not currently approved to support these specific TikTok Shop requirements. To avoid a total operational blackout, you must move to a verified partner like ShipHero before the deadline.
No. Starting February 25, TikTok will discontinue seller shipping. You must use TikTok Shop Logistics Services.
You can use Fulfilled by TikTok (FBT) to store and ship items through their network, switch to one of the six approved ERP/WMS systems, or use ShipHero's direct integration.
You must use TikTok Shop Logistics Services, but with ShipHero, you can still manage the fulfillment from your own warehouse using TikTok’s required labels and logic.
This connection type will not support the new label requirements. You must switch to a direct TikTok Shop connection within ShipHero to avoid fulfillment interruptions.
Yes. ShipHero is currently the only U.S. based WMS that supports these requirements, allowing our customers to continue shipping without interruption.
Imagine running a warehouse where orders are picked quickly, inventory is accurate, and all operations run smoothly without any errors or delays. Thanks to Artificial Intelligence, this can now become a reality with ease.
AI is transforming warehouse management by enhancing efficiency, intelligence, and the ability to meet the rapid demands of today’s eCommerce-driven market.
ShipHero is pioneering this revolution with its AI-powered warehouse solutions, setting new industry benchmarks. This article explores ShipHero’s AI Picking feature, highlighting how it’s transforming warehouse management and enhancing operational efficiency.
The integration of AI technologies, including machine learning, robotics, and predictive analytics, is revolutionizing warehouse operations, driving significant improvements in efficiency, accuracy, and overall performance. These innovations are optimizing processes across various areas, from inventory management to order fulfillment. Below are the key benefits of AI in warehouse management.
A combination of AI technologies is shaping smarter warehouse systems to help revolutionize warehouse management.
ShipHero has taken AI integration to the next level with its AI Picking feature, designed to significantly improve warehouse efficiency. This feature automates the picking process, reducing the reliance on manual labor and enhancing productivity in ways that were once thought impossible.
Let’s dive deeper into how ShipHero’s AI Picking works and the advantages it offers.
AI Picking optimizes warehouse operations in two key ways:
The AI Picking feature delivers a wide range of benefits:
The transformative power of AI extends far beyond just picking. AI is also revolutionizing other aspects of warehouse management, driving improvements in operational efficiency, inventory management, and safety.
AI automates tasks, reducing errors and increasing speed. Automated sorting and real-time inventory tracking ensure accuracy, while real-time monitoring helps managers adapt and ensure timely deliveries.
AI plays a vital role in maintaining accurate inventory levels. By leveraging predictive analytics, AI can forecast demand and optimize stock levels, helping warehouses avoid both stockouts and overstock situations. This leads to better inventory management and fewer disruptions in supply chains.
AI-driven systems can monitor warehouse conditions to ensure safety and compliance with industry regulations. These systems can analyze warehouse data and predict potential hazards before they occur, proactively reducing risks and ensuring a safer working environment.
AI technologies are playing a transformative role in the supply chain and logistics sectors by improving efficiency, reducing costs, and enhancing decision-making.
These intelligent systems effortlessly manage supply chain processes by using data to optimize operations, predict trends, and automate routine tasks. This ultimately reshapes everything, from how goods are moved to stored and delivered.
The future of warehouse management looks promising with greater automation and efficiency, but future warehouse digitization brings challenges, such as high upfront costs and the need for skilled personnel.
AI-powered drones, autonomous robots, and IoT integration are smart warehouse technologies that are revolutionizing warehouse operations. Drones will deliver goods quickly, while robots automate sorting and transportation, thereby reducing the need for manual labor.
IoT and AI integration will enable real-time monitoring and optimization of operations. Smart technology in warehouses is leading to fully automated systems that are faster, scalable, and need minimal human input.
While AI offers immense benefits, businesses must also consider certain challenges. High initial investments in AI technology, data security concerns, and the need for skilled personnel are just a few of the hurdles that must be addressed.
However, with a strategic approach, companies can eliminate the challenges and embrace AI’s full potential to boost accuracy in picking and improve overall warehouse operations.
AI minimizes error by automating tasks like inventory tracking, order picking, and sorting, ensuring greater accuracy and efficiency.
Yes, AI-driven predictive analytics can predict demand, track inventory levels, and improve supply chain efficiency by forecasting needs with greater accuracy to help businesses stay ahead of trends and market fluctuations.
AI solutions are becoming more cost-effective thanks to cloud-based services and subscription pricing models. These options make AI technology more accessible to small businesses, allowing them to take advantage of its benefits without large upfront costs.
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