Integration

DashLink

Faster ground shipping, built right into ShipHero

Connect DashLink to ShipHero to give 3PLs and brands fast, reliable ground shipping across the contiguous U.S. DashLink bridges the gap between traditional ground and expedited air with 1–3 day transit, a 98%+ on-time delivery rate, flexible pickup and drop-off options, and real-time, end-to-end tracking, all inside the workflow you already run.

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Close the gap between ground and air without leaving ShipHero

Route eligible orders through DashLink and get faster, more reliable ground delivery inside the fulfillment workflow your team already uses.

Faster ground transit at 1–3 days

DashLink moves packages across the contiguous U.S. in 1–3 days. Merchants close the gap on national ground service without paying for expedited air.

98%+ on-time delivery

DashLink delivers on time more than 98% of the time, matching the performance of top-tier regional carriers. A dedicated delivery network means merchants can lean on DashLink when other carriers face capacity constraints.

Flexible pickup and drop-off options

Drop packages at an induction hub, request a distribution center pickup, or ship from store. Brands with retail locations can turn store inventory into forward distribution.

Built-in API tools

DashLink's API enables Merchants access to free webhooks and SMS messaging, improving delivery success and experience for end-customers.

Features

Why Connect DashLink to ShipHero?

01
Faster ground transit

Move packages across the contiguous U.S. in 1–3 days and close the gap between ground and expedited air.

02
Flexible fulfillment options

Drop off at an induction hub, request a distribution center pickup, or ship from the store. 3PLs and brands fit DashLink into the workflow they already run.

03
Built-in API tools

DashLink's API includes free webhooks and SMS messaging, giving merchants the tools to power a better delivery experience.

04
98%+ on-time delivery

Rely on a dedicated delivery network built to match top-tier regional carrier performance, with dependable capacity when other carriers can't keep up.

05
Real-time, end-to-end tracking

Tracking events flow into EasyPost's Advanced Tracking for branded pages and SMS notifications, cutting WISMO tickets and driving 9–12x ROI.

FAQ

FAQs

Where does DashLink deliver?

Continental U.S. only. It does not currently support Alaska, Hawaii, U.S. territories, or international shipments.

Can I ship multi-box orders?

Yes. Each package in a multi-box order is created as its own delivery, so multi-box orders work end to end even though the carrier processes one package per request.

Can I cancel a shipment after creating the label?

Yes, as long as the package has not been picked up yet. Once a parcel is picked up, it can no longer be cancelled.

Are return labels supported?

Not currently. Return labels are not available with this integration.

support

Still have questions?

Contact our Client Support team here if you’d like more information about DashLink or the specifics of the ShipHero/DashLink integration.

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the process

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